Privacy Policy for Uplift

Effective: July 18, 2025
Global Coverage
GDPR
DPDP

1. Introduction

Welcome to UPLIFT AI, a service provided by BytesWrite (“BytesWrite,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data in a transparent, fair, and lawful manner. This Privacy Policy explains:

  • What personal data we collect
  • How we use, disclose, and safeguard your personal data
  • Your rights and choices regarding your personal data
Important Note

By accessing or using UPLIFT AI, you agree to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies whenever you:

  • Use UPLIFT AI or any related mobile or web applications (“Application”)
  • Visit our UPLIFT AI website or other online services that link to this Privacy Policy
  • Provide information to us in any other way referenced herein

3. Definitions

In this Privacy Statement, the following terms are defined as follows:

  • “Application”: The UPLIFT AI service and all associated websites and mobile apps.
  • “Personal Data”: Any information that identifies or can be used to identify an individual, directly or indirectly.
  • “Processing”: Any operation performed on Personal Data, including collection, storage, use, disclosure, or erasure.
  • “Controller”: The entity that determines the purposes and means of Processing Personal Data (BytesWrite).

4. Our Privacy Philosophy

Transparency

We are committed to being transparent about how we collect, use, and share your personal information.

Accountability

We take responsibility for the personal information we collect and process, ensuring it is handled in accordance with this Privacy Policy.

Integrity

We strive to maintain the accuracy and integrity of your personal information, ensuring it is up-to-date and relevant.

Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

User Empowerment

We empower users with control over their personal information, providing tools and resources to manage their privacy preferences.

Innovation

We foster a culture of innovation, continuously seeking new ways to enhance user privacy and data protection.

5. Information We Collect

We collect various types of information to provide, maintain, and enhance our services, ensure security, and personalize your experience. This includes information you voluntarily provide when interacting with our platform, as well as data collected automatically through your use of our services.

Type of DataPersonal Data You ProvideInformation We Automatically Collect
Description
  • Identity & Contact: Name, email address, phone number, job title, organization name, and postal address
  • Account Credentials: Username, password, and authentication tokens
  • Payment & Billing: Billing address and payment method details (e.g., credit card information)
  • Usage Data: Activity logs (e.g., sign-in/out times, features used, files uploaded)
  • Technical Data: IP address, device type, operating system, browser type, and unique device identifiers
  • Analytics Data: Cookies, web beacons, and similar technologies to understand and improve your experience

6. Legal Basis for Processing

We process your Personal Data in accordance with applicable data protection laws. Depending on the nature of your interaction with UPLIFT AI, we rely on one or more of the following legal bases to ensure that the collection and use of your information is lawful and transparent:

Legal BasisPurpose
Contractual NecessityTo create and manage your UPLIFT AI account and fulfill our contractual obligations to you.
Contractual NecessityTo operate and improve UPLIFT AI, ensure security, maintain product quality, and communicate updates.
Legal ObligationTo comply with applicable laws, regulations, and professional standards.
Legitimate Interests Where we have obtained your explicit agreement to process certain data (e.g., marketing communications).

7. How We Use Your Personal Data

We use the Personal Data we collect to deliver a secure, personalized, and high-quality experience across the UPLIFT AI platform. Our use of your information supports the core functionality of our services, ensures compliance with legal obligations, and helps us continuously improve. Specifically, we use your data to:

  • We use your Personal Data to deliver a secure, personalized, and high-quality experience across the UPLIFT AI platform.
  • Operate, manage, and improve UPLIFT AI features, tools, and user interface to ensure an efficient and tailored experience.
  • Facilitate payments, manage billing and invoicing, and respond promptly to customer service or technical support requests.
  • Send essential service-related messages such as confirmations, alerts, and administrative updates. With your consent, we may also send newsletters, promotions, or other marketing content.
  • Monitor user activity, engagement patterns, and feature interactions to optimize performance, improve usability, and guide future development.
  • Detect and respond to suspicious behavior, fraud, unauthorized access, and other malicious activities to safeguard the integrity of our services and protect user data.

8. Data Sharing and Disclosure

We share your Personal Data with trusted third-party service providers—such as payment processors, hosting partners, and analytics vendors—solely to deliver and support our services. Data may also be shared within the BytesWrite group for operational and compliance purposes. We may disclose information if required by law or to protect our rights, users, or platform integrity.

CategoryWho We Share WithPurposeData Types SharedSafeguards
Third-Party Service ProvidersPayment processors, cloud hosting providers, analytics vendors, support platformsTo operate the platform, process payments, analyze usage, and provide customer supportIdentity, contact, billing, technical and usage dataBound by contracts to use data solely for services and to maintain confidentiality
BytesWrite AffiliatesInternal teams and entities within the BytesWrite groupFor consistent service delivery, administrative coordination, and compliance with internal policiesAccount details, usage data, support historyShared under strict intra-group access control and internal policies
Legal RequirementsGovernment agencies, regulatory authorities, courtsTo comply with legal obligations or respond to lawful requestsAs required by law (e.g., identity, transaction history)Disclosed only when legally mandated; reviewed on a case-by-case basis

9. Data Retention

We retain your Personal Data only for as long as it is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. This includes operational, legal, regulatory, and administrative considerations. Our retention practices are designed to ensure data is handled responsibly throughout its lifecycle and securely disposed of when no longer needed.

  • Provide and Support UPLIFT AI Services: Maintain user accounts, deliver core functionality, and support service continuity for as long as you maintain an active relationship with us.
  • Fulfill Contractual Obligations: Ensure compliance with obligations under user agreements, including billing, service delivery, and support history.
  • Meet Legal and Regulatory Requirements: Comply with applicable laws, taxation rules, industry standards, and audit requirements.
  • Resolve Disputes and Enforce Rights: Retain relevant data to address disputes, protect our legal interests, and enforce our terms and policies.
Archived Retention of Personal Data

Once your Personal Data is no longer required for active business purposes, we do not immediately delete it. Instead, we move it to secure archives where it is retained solely for historical, auditing, and compliance-related purposes. This archived data is not used for day-to-day business operations and is managed under strict internal access and governance controls.

10. Data Security

We are committed to protecting your Personal Data through the implementation of robust technical and organizational safeguards. These measures are designed to prevent unauthorized access, accidental loss, misuse, alteration, or destruction of your information. Our security program includes:

  • Encryption of Data in Transit and at Rest: We use industry-standard encryption protocols (e.g., TLS) to protect data during transmission and ensure secure storage at rest.
  • Access Controls and Authentication: Strict role-based access controls, multi-factor authentication (MFA), and session monitoring are enforced to limit data access to authorized personnel only.
  • Ongoing Risk Assessments: Regular security audits, penetration testing, and vulnerability assessments help us identify and address potential threats.
  • Employee Awareness and Training: All staff receive mandatory training on data protection principles, safe handling of personal data, and incident response procedures.
Important Security Disclaimer

While we maintain rigorous security measures to protect your Personal Data, no method of transmission over the internet or electronic storage is completely secure. We continuously monitor and enhance our systems to stay ahead of potential threats and reduce risk wherever possible.

11. Your Rights

Depending on applicable data protection laws in your jurisdiction (such as the GDPR or India’s DPDP Act), you may be entitled to exercise the following rights concerning your Personal Data. These rights empower you to understand, control, and manage how your information is used:

RightDescription
AccessYou have the right to request confirmation as to whether we process your Personal Data and, if so, receive a copy of the data along with details on how and why it is used.
RectificationYou can request correction of any inaccurate or incomplete Personal Data we hold about you to ensure your information is up to date and accurate.
ErasureIn certain cases, you may request the deletion of your Personal Data, such as when it is no longer needed for the original purpose or if you withdraw your consent.
RestrictionYou can request that we restrict the processing of your data in specific situations, such as during a dispute about data accuracy or if processing is unlawful but you oppose deletion.
ObjectionYou have the right to object to the processing of your Personal Data when we rely on legitimate interests or use it for direct marketing purposes.
PortabilityYou may request to receive your Personal Data in a structured, commonly used, and machine-readable format and have it transferred to another controller, where technically feasible.
Withdraw ConsentWhere processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to withdrawal.
Exercising Your Rights

To exercise any of the rights mentioned above, please contact us using the details provided in the 'Contact Us' section of this Privacy Policy. We will respond to your request in accordance with applicable data protection laws.

12. Cookies and Similar Technologies

We use cookies and similar technologies strictly to support secure user authentication and maintain session integrity on the UPLIFT AI platform. These technologies are essential to the safe and consistent operation of our services and do not involve tracking for advertising or behavioral profiling.
Specifically, we use authentication cookies to:

  • Establish and Maintain Login Sessions: Authentication cookies allow you to stay securely signed in as you navigate across different pages and features of the platform without needing to re-enter credentials repeatedly.
  • Verify User Identity: Cookies help us confirm that requests are made by the legitimate account holder, thereby preventing session hijacking or unauthorized access.
  • Enable Secure Interactions: These cookies help enforce session timeout rules, detect unusual login behavior, and block potentially malicious activity.
Essential Authentication Cookies

These cookies are necessary for core functionality, such as secure login and session management. Disabling them may prevent you from accessing or using UPLIFT AI. While you can manage general cookie settings via your browser, authentication cookies cannot be turned off without impacting platform access.

13. International Data Transfers

We do not transfer your Personal Data outside India. All data collection, processing, and storage activities are strictly carried out within Indian jurisdiction, adhering to the Digital Personal Data Protection Act (DPDP Act) and relevant national regulations. Should any cross-border data transfer become necessary in the future, we will ensure full legal compliance, implement suitable safeguards, and notify affected individuals as required.

  • Restricted to India: We do not transfer your Personal Data outside India.
  • Local Processing Only: All data handling activities take place within Indian borders in compliance with applicable laws.
  • Future Transfers: If international data transfer becomes necessary, we will provide prior notice and apply appropriate legal safeguards.

14. Student Privacy

At UPLIFT AI, we understand the importance of safeguarding student data, especially information related to academic records, internships, and placement activities. We do not share or disclose any student's Personal Data or placement-related information with third parties without proper authorization. All such data is handled with the utmost confidentiality and is used solely for educational and placement facilitation within the platform.
We maintain strict access controls, and only authorized institutional stakeholders may access student records. UPLIFT AI is committed to protecting students’ privacy and ensuring that their data remains secure, purpose-bound, and free from unauthorized use.

  • Confidential Handling: Student data, including placement-related information, is treated with strict confidentiality.
  • No Unauthorized Sharing: We do not share student Personal Data or placement activities with third parties without consent.
  • Purpose-Limited Use: Data is used only for academic coordination, placement facilitation, and institutional analytics.
  • Controlled Access: Only authorized university officials can view or process student-related information within UPLIFT AI.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in our services.
Whenever we make material changes, we will notify you by posting a revised version on this page and updating the “Effective Date” at the top of the policy. In some cases, we may also notify you through email or platform notifications.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your Personal Data.

  • Periodic Updates: We may revise this Privacy Policy to reflect changes in practices, laws, or platform improvements.
  • Notice of Changes: Material changes will be communicated via this page and, where applicable, email or in-app notifications.
  • Effective Date: The policy's updated 'Effective Date' will indicate when the latest changes took effect.
  • User Responsibility: We recommend regularly reviewing this page to stay informed of any changes to how your data is handled.
Updates to This Privacy Policy

We may modify this Privacy Policy periodically to reflect updates in our services, legal compliance, or operational changes. Material updates will be clearly posted here, and the Effective Date will be updated accordingly. We encourage you to check back regularly.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Email Support

support.uplift@byteswrite.com

Support Portal

https://byteswrite.com/support

Escalation Path

Complex cases may be escalated to senior management or the DPO, subject to internal prioritization and materiality.

Response Timeline

We strive to respond to valid privacy-related requests within 72 business hours. Cause we care for our users and aim to address their concerns promptly.